Metro CSG’s team of qualified Office 365 experts formulates a detailed cloud roadmap, based on deep environmental analysis, for companies to select the Office 365 plan that best fits their needs. Likewise, Metro’s Cloud Solution Provider (CSP) licensing options enable direct access to level II administrator support as well as to a dedicated online portal for managing Office 365 subscriptions, while also providing a single unified invoice for all Office 365 plans and support services. Besides, the company’s outsourced support ensures 24/7 technical backing, one-hour response time for critical issues and on-site assistance within the New York metro area. Alongside managed services, Metro also extends 30-days of complimentary support and delivers free, guided training sessions via live webcast to expedite user adoption.
Metro CSG’s prime focus lies on its commitment towards customer satisfaction, bestowing results that drive customer success. For clients that require support for all Office 365 users within their set-up, the company facilitates a broader array of managed service plans that encompass the organization as a whole, incorporating hardware and on-site support. Harboring professionals with latest knowledge in Microsoft cloud certifications, Metro CSG saves clients from investing in new hires and training. On this account, Metro CSG emerges as a leader among other competing firms lending support that is user-friendly, reliable, fast, and cost-effective.
Metro CSG assists organizations to seamlessly transfer accounts to the cloud and make informed IT decisions
Going by its extensive service portfolio, it is no wonder that organizations across industries—banking, NGOs, education, manufacturing, and legal services—invariably count on Metro CSG for favorable IT support. To cite an instance, The Brooklyn Law School, distinguished for its innovative scholarship and training programs, was facing problems in scaling its IT infrastructure owing to its growing body of student and faculty. Instead of spending on new on-premises infrastructure, the school chose to migrate to the cloud. However, it was not viable to transfer user accounts in bulks to the cloud. To this end, Metro CSG proposed a hybrid Office 365 migration for spreading out the process over a year. This was achieved by creating a bridge keeping on-premises synced to the cloud while emails were being transferred. This granted sufficient time to pilot test the service before fully migrating.
With a vision to steer organizations towards new heights, Metro CSG braces itself to espouse all new technologies that are to unfold to maximize the gratification of clients. To be precise, the company looks forward to incorporate state-of-the-art Office 365 capabilities—Advanced Data Governance, Unified Data Loss Prevention, and SharePoint Frameworks among others— consequently simplifying the task of business administrators. As a true Microsoft SMB partner, Metro CSG wants to leave no stone unturned while provisioning their customers with expanded access to Microsoft resources.