Arhar feels that the most prevalent IT challenge that is hogging the lime light, in the present day scenario, is the “Cloud Confusion.” “Whenever we interact with our prospects or clients, they are really not sure what the cloud is going to do for them. And it takes our experience with Microsoft and their cloud offerings to show the benefits of migrating to the cloud through a full-blown Desktop and Server Virtualization Model,” affirms Arhar. “From offering custom service packages that cater to the clients’ needs without overstepping the boundaries of their budget, to providing fully scalable cloud services and data backup, we leverage Microsoft’s cloud infrastructure, providing expert support along with way. We sit with the clients, take stock of the resources and evaluate their business goals. Monetizing everything, we then compare and contrast it with a cloud environment. This enables us to show how the clients can shift the burden of their infrastructure, put it into a Microsoft cloud which is safe and secure, and experience real ROI, over a period of 3-5 years,” he explains.
Having a plan is crucial to everything Starfish designs and implements, especially cloud solutions.
For an elaborate understanding, consider the case involving a large marketing firm with three terabytes of marketing files. The client not only wanted to share the files internally with the team, but also with their customers. “Leveraging Microsoft Office 365 and SharePoint, we created sites where the customers could access the marketing material online, mark them up, and send it back and forth seamlessly. This eliminated the need to buy new servers or create new infrastructure, which in turn led to low investment cost and also helped the client to deliver a high quality product to their end users,” claims Arhar.
What do you mean you don’t have a plan?
Starfish’s Backup and Disaster Recovery solution, which allows customers to recover from any problem, needs a special mention. “Whether the customer loses a server, the whole facility or any part of their infrastructure, we are able to visualize it and get the infrastructure up and running in minutes. Going forward, the company aims to grow and spread its operational purview. “We hope to grow by 20 percent, put in place new staff and new processes for reporting, and at the same time, increase the quality and level of our customer service in the next five years,” concludes Arhar.