We have dramatically changed how enterprises and service providers optimize and protect service delivery to end users across modern IP networks
NetScout also addresses performance management needs for unified communications (UC) deployments to deliver consistent and reliable service levels for IP telephony and video conferencing across complex multi-location, multi-vendor UC environments to. The successful adoption of UC services, such as VoIP, video conferencing, telepresence and desktop video, assumes that service quality will be sufficient for users to interact effectively and consistently. NetScout simplifies UC performance management by providing real-time visibility into end-to-end service performance for voice and video sessions that enables powerful analysis and troubleshooting for both proactive and reactive service management tasks. IT organizations can leverage the nGeniusONE platform and a specialized UC performance management platform, nGenius Voice/Video Manager, also from NetScout. This solution seamlessly integrates with Microsoft Lync and is able to correlate Lync endpoint data metrics and providing deep application-level insights. It dynamically measures and extracts granular call and session quality as well as user experience metrics from active UC media streams. Collected metrics are correlated to provide a unique view into UC service behavior.
NetScout has deployed its solutions at some of the world’s largest enterprises and more than 165 service providers, on over one million network segments to assure the network, application, and service delivery to its customers. “Our ability to support any application or a broad number of applications or any user on any device with a single enterprise service delivery monitoring system that allows an organization to have end-to-end visibility into their application and network performance sets us apart from competitive offerings,” says Shalita.