ABM Integrated Solutions: Delivering Integrated Business Solutions and Efficient Customer Services

CIO VendorDennis Young, President As many of Microsoft customers confess these days, their technology is evolving at a rapid rate with extremely powerful platforms on which robust business solutions can be developed. Solution providers must invest heavily in developing in-house expertise to ensure that clients are being offered the correct solution options. ABM Integrated Solutions (ABM), headquartered in Nova Scotia, Canada, claims to “make technology work”. Fundamental to this strategy is understanding how Microsoft is coming to market and simplifying the complexities of IT on behalf of its client base. “Microsoft offers a wide array of solution options, each requiring its own unique expertise. Our core competencies in cloud, hosting, managed services, and unified communications are enabled by using Microsoft tools and products,” states Dennis Young, President, ABM Integrated Solutions. Young affirms that ABM has invested heavily in understanding how to leverage the power of Microsoft to bring strategic solutions to market.

ABM is unique in their market in that they offer a full turnkey value proposition. Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) are the major services provided by ABM. While hosting a client in the data center, the company provides full onsite management of a client’s environment,
back up and disaster recovery and a service desk, along with service technicians who go onsite to remedy a problem. “Many of our competitors have a unique focus such as big data, SharePoint development or desktop deployment. When you work with us you get many of these services plus both onsite and remote support for the technologies that a client uses every day. We use SharePoint to not only manage documents, but also as a platform for true company wide workflow, personalization, business analytics, integration to our ERP and synchronization with our mobile devices. Clients today want to consume information in an integrated way and Microsoft has many of the tools required to achieve this. What is key at ABM is having the business and technical insight to bring true innovation to a client,” assures Young.

Young emphasizes the key to ABM’s strategy is our focus on solution partners such as Microsoft. “Our professional services teams are experts in designing solutions in partnership with our channel partners,” states Young.

ABM is uniquely positioned with their engineering talent focused on the future. Platforms such as Office 365 allow clients to untether from their desktop.

Virtualization places corporate data on the mobile platform. Lync connects people on the go in a very personalized way. Hosting IT environments elevates the complexity and expense for
infrastructure and applications. With the unpredictable weather patterns and the sophisticated security threats in today’s world, ABM can keep a client’s systems and data safe, secure, and always on.

“We are going to roll out many more robust solutions for mobile. Microsoft will be a key player for us in this regard,” assures Young. “By working in collaboration with Microsoft and industry professionals, we hope to evolve their platforms and make their solutions offering extremely attractive to a fast paced and very demanding client community,” concludes Young.


By working in collaboration with Microsoft and industry professionals, we hope to evolve their platforms and make their solutions offering extremely attractive to a fast paced and very demanding client community

Company
ABM Integrated Solutions

Headquarters
Nova Scotia, Canada

Management
Dennis Young, President

Description
ABM delivers complex business solutions and superior customer service, with the specialities like Office 365, Unified Communications, Virtualization, hosting managed services and Field Operations