Rene Santos, President and CEOFor CIOs and other decision makers, the idea of adopting new business innovations—cloud, big data tools, or automated enterprise resource planning (ERP)—Microsoft (MS) Dynamics NAV reflects a ‘big question mark’—a cloud of confusion. As a result, many organizations are reluctant to quit their traditional and manually operated systems—legacy ERP for efficient state of the art technology that are powered by cloud and mobility. “Today, enterprises are content with their existing ERP deployments and not very receptive to change,” begins Rene Santos, President and CEO, PASI. “So, we focus on explaining how NAV can help firms to improve efficiency and effectiveness of their business methodologies.”
Based in Philippines, PASI provides ERP software solutions to its clients by pioneering MS Dynamics NAV. Most organizations are familiar with MS Office Applications— Word, Excel, and Outlook, NAV has a similar interface, making navigation easier for new users. Additionally, with the increased demand of cloud technology, PASI focuses on addressing the internet connectivity issues encountered by firms. “NAV has been designed to be 100 percent cloud ready, but slow internet speed hampers this endeavor,” explains Santos. “To address this, we recommend using a NAV add-on solution like Mobile NAV.”
NAV is available on mobile devices such as tablets or phones running on Windows, iOS, or Android, and PASI highlights this feature in its solutions. “In our demo to clients, we normally show NAV on our mobile devices and tablets to show that the customers don’t need to invest in devices to use NAV,” says Santos. PASI also renders benefits in cost savings, security, and business flexibility, avoiding the need to setup a data center and invest on expensive servers. Additionally, through its NAV solution, PASI offers security and compliance services (ISAE 3402: The International Standard on Assurance Engagements Certified), and uptime guarantee of 99.9 percent on the application level.
We want to enhance and improve our support services for Microsoft Dynamics NAV and its add-ons
Apart from these services, PASI has developed a Tenant Management System—managing tenants which are specific to malls, a Philippine Tax Localization module—certified MS Dynamics product, and a purchase requisition module—add-on to NAV. “We are the pioneer partner of Jet Reports (Business Intelligence tool), Continia (Document Management System), Mergetool (Easy Security), and Cenium (Hotel Enterprise Systems),” asserts Santos. “We also are a Platinum Partner of LS Retail, the Retail and Hospitality Solution for Microsoft Dynamics NAV.” The company supports the biggest hospitality installations across Philippines and part of Asia Pacific, accounting for more than 500 stores including Starbucks, TGI Friday's, Texas Roadhouse, and TWG.
To illustrate a case, one of PASI’s clients, Brookside Group of Companies didn’t have their own IT department; they used a perpetual license NAV deployed in the cloud and encountered problems in implementing a new system when needed. Through proper communication and assistance provided by PASI, Brookside was able to successfully install NAV through the vanilla approach of implementation. “To make the process fast, Brookside engaged our outsourcing team to help their staff and PASI’s co-operation made the client happy,” says Santos.
PASI will continue to focus and expand their reach in the ERP space as well as in the distribution, service, retail, and hospitality industries. “We would like to grow our outsourcing business and provide the manpower to support our client's backoffice operations in Accounting and IT,” remarks Santos. “We want to enhance and improve our support services for Microsoft Dynamics NAV and its add-ons to cater customers in Philippine and other parts of the globe.”