In wake of technology blending to a point where the users don’t realize that they are using technology in the day-to-day life, HPSI’s goal is to provide Microsoft solutions that fluidly work without the hindrance of a steep learning curve. “HPSI discerns product’s working and scope of operation as a first step towards successful implementation of a Microsoft solution and its easy utilization,” states Nishida. Following the holistic approach, HPSI understands client’s business plan and maps out IT strategy in accordance to it. Later, the company’s professional or consulting services team executes delivery and deployment of a solution. “Our Microsoft-trained and certified employees are able to design, build, test, and deploy the solution as required by clients,” says Nishida.
HPSI expedites product knowledge transfer by virtue of direct contact with Microsoft. “We have been a Microsoft Partner since the mid-1990s. Over the years, we have worked with many at Microsoft,” says Nishida. The company is in tandem with technological advances as well enhancements and additions in Microsoft offerings.
HPSI devotes great amount of time to uncover the business challenges and determines what subset of Microsoft offerings will suit the client’s needs
“We started training staff on voice over IP fundamentals mixed with Microsoft core technologies, obtained a Silver Communications Competency with several Skype certified engineers, and now have over 2000 subscribers for our Skype for Business service from our geographic region alone,” states Nishida. Today, HPSI provides end-to-end managed IT services as well as engages itself in tactical projects. Through its managed services, the company assists clients to prune IT expenditure and ameliorate business process.
In one of the implementation highlights, the client sought a quick implementation of ecommerce-like public website as the previous vendor had already spent a year without providing any deliverables. After reviewing project requirements, HPSI realized that the portal could be made live within 30 days. The company leveraged its access to Microsoft resources and determined Microsoft Azure and Marketplace as essential tools to craft the solution. HPSI formed a team consisting of project manager, Azure cloud engineer, and a systems analyst to pilot the project, gain client acceptance, and deliver the final version of the website before deadline and within budget. Eventually, the client could gain rich product experience within budgetary constraints.
Nishida explains the core principle of solution development that entitles HPSI to create numerous success stories, “We deduce how a certain technology can be part of a solution that will eventually increase profitability.” Customer centric HPSI incorporates market preferences such as cloud nativity, multi-tasking to bestow clients with efficient solutions. “At the end of the day, our gifted, high caliber staff ensures that client succeeds in achieving their goals,” concludes Nishida.