As in many other industries, Alternative Investment organizations are often challenged with having to use different systems that don’t talk to each other for their accounting, customer relations and other business operations; the end-result being operational inefficiency. The remedy to that is using a single, integrated platform for all areas of the business. However, due to the rapidly growing rate of many firms, Acosta and Toledo realized that it had become nearly impossible to sustain scalable proprietary software without enduring accelerating technology costs; and thus decided to turn to Microsoft for a solution.
The competitive advantage that AltaReturn offers its clients is inherent in its partnership with Microsoft as a Gold Certified Partner. “We are able to supply a complete front-to-back solution for our clients covering accounting, CRM, Web Portals, Portfolio Monitoring and Business Intelligence by leveraging our solutions on Microsoft Dynamics CRM, Microsoft Dynamics NAV and Microsoft Sharepoint,” says Rey Acosta. “Essentially, our approach has allowed us to solve the main issues facing our industry: consolidating multiple systems into one integrated platform and remaining up to date with cutting-edge technology.”
AltaReturn relies on Microsoft’s ‘data connectors’ to share data amongst its applications which in turn allows the integration of their solutions.“For example, when a PE fund needs to do a capital call to receive the money committed by their investors, they are able to fully automate the process from the calculation of partner allocations in accounting, using those allocations to generate the notice letters in the CRM application and finally publishing those documents to the Investor Web Portal,” Acosta explained. In this manner, AltaReturn’s solutions complement each other to improve their clients’ operations through the streamlining of their business processes front-to-back.
Essentially, our approach has allowed us to solve the main issues facing our industry: consolidating multiple systems into one integrated platform and remaining up to date with cutting-edge technology
Another benefit of the Microsoft advantage is the guarantee to always be running at the forefront of technology. Microsoft’s heavy spend on R&D and constant upgrades allow AltaReturn to deliver the most modernized platform in the market, without having to charge clients for costly updates. Moreover, AltaReturn also embraces the critical need for mobility in the 21st century by using Microsoft Azure to deploy its solutions via the cloud. Thus, their clients don’t need any extra hardware to use their system yet have their data available anytime at their fingertips–even from their iPads, Tablets, iPhones and Android devices.
Moving forward, AltaReturn is looking to expand its horizon to focus on gaining more clients across the globe and continuing to offer outstanding service. Maintaining their Microsoft partnership is a crucial component to their business model. “We would like to continue our association with Microsoft and evolve with them to scale new heights and fill the gaps in financial services technology,” concludes Acosta.