Ramas feels that Microsoft clients face two major challenges, which are generic to the entire IT space. The first challenge is the ever expanding product landscape, and the shortened product life cycles, whereas the second challenge is compatibility issues between software. “We don’t look at a product from a technology perspective,” says Ramas. “We understand the domain and the clients’ business needs, and try to provide the best solution that will add value to them,” he explains.
IBIZCS’ unique strength as one-stop and integrated solution provider is rooted in its core competence and technical know-how across a portfolio of “Best of the Breed” technologies that includes Microsoft Dynamics NAV, Microsoft Dynamics CRM, LS Retail POS, Jet Report, Mobility Distribution Management System (DMS) and portal solutions (B2B and B2C). With this comprehensive range of solution capabilities from IBIZCS as an enablement partner, clients free themselves of the burden of having to manage a multiple vendor environment, and thus have the absolute ease of mind to focus on their businesses.
Keeping ERP consulting at the core, IBIZCS has developed vertical solutions to address industry-specific requirements. For instance, the Mobility DMS is developed to enable mobile workforce in FMCG sector to achieve higher productivity, greater efficiency and stronger customer satisfaction in competitive market. Acting as a mini ERP on mobile devices, the mobility solution is designed to work even in the offline mode so that service continuity is assured regardless of network connectivity.
While providing flexible deployment options (on premise, on cloud and hybrid), the company is also transitioning into a software-as-a-service (SaaS) solution provider that will offer great value to clients who would find alignments vis-à-vis their IT strategies, business requirements and budget. “Since the business management system cycle changes every five years, our ultimate aim is to build a vertical solution in the cloud that benefits multiple clients of the same trade. Being on a shared and highly secured platform with autonomy of data ownership, clients reap the benefits of low cost of ownership and high return on investment as the effort and cost of maintenance and upgrade will be consolidated,” he concludes.
Having local operations in 5 countries namely Singapore, Malaysia, Indonesia, India and China, IBIZCS is a well-recognized and leading Microsoft Dynamics partner in the region. The outstanding track records include prestigious global awards such as Microsoft Dynamics Inner Circle award, which represents top 2 percent of global partners, and Microsoft Dynamics President’s Club awards, which represents top 5 percent of global partners. Notably, IBIZCS is also 3-time winner of country-level Partner of the Year (Microsoft Dynamics) award in Singapore. “The success is not possible without the continual support of our long term clients most of whom have been in business with us for more than 10 years,” says Ramas. “We value building long lasting relationship with our clients,” he concludes.
We understand the domain and the clients’ business pains, and try to provide the best solution that will add value to the customer